Jeremy Tripp
Sr. Director of Technology
I build digital products at the intersection of technology, design, and fan experience.
Selected Work
St. Louis CITY SC
Ace
Built an agentic AI matchday assistant from scratch — multilingual, ADA-compliant, and integrated across ticketing, concessions, and stadium systems.
St. Louis CITY SC
CITY Pay
Designed a closed-loop virtual currency powering every point of sale at Energizer Park — with cashback rewards that drive fan loyalty.
St. Louis CITY SC
CITY App
Launched the official CITY SC app 18 months before the club's first match — and evolved it into the connective tissue for every fan touchpoint.
Panera Bread
eCommerce Platform
Led the migration to an integrated eCommerce platform powering $840M+ in annual digital revenue across web, mobile, kiosk, and voice.
Panera Bread
Voice Ordering
Shipped voice ordering on Google Assistant — demoed at Google I/O 2017 — making Panera one of the first restaurant chains on the platform.
About
I’m a digital product leader who blends technical depth with strategic thinking. My career has been defined by building products at scale — from voice ordering systems demoed at Google I/O to agentic AI assistants that serve tens of thousands of fans on matchday.
I believe great products are born at the intersection of obsessive user focus, data-driven decision making, and teams that genuinely care about craft. I hold an MBA from Washington University in St. Louis and a BA in English from Truman State University.
16+
Years in Digital Product
$840M+
Annual Digital Revenue Managed
2
Iconic Brands — Panera & CITY SC